QFD2000 Pro is a software program for managing the process of requirements definition. It follows a true to form and highly respected process known as QFD.
‘QFD is a methodology used for structured product planning and development – it enables the product development team to clearly specify the customer’s needs and wants against how it is to be achieved. Each proposed feature is then systematically evaluated in terms of its impact within the overall product design.’
Quality Functional Deployment (QFD) is a method that promotes structured product planning and development – enabling the product development team to clearly specify and evaluate the customer’s needs and wants against how it could measure (CTQ – ‘Critical to Quality’) and then achieve in the form of a solution.
The methodology and QFD2000 takes the design team through the concept, creation and realisation phases of a new product with absolute focus. QFD also helps define what the end user is really looking for in the way of market driven features and benefits – it lists customer requirements, in the language of the Customer and helps you translate these requirements into appropriate new product characteristics.
The use of QFD can help you identify design objectives that reflect the needs of real Customers. Identifying design objectives from a customers point of view ensures that customers interests and values is created in the phases of the product innovation process. It can also promote an evolutionary approach to product innovation by carefully evaluating from both market and customer perspectives, the performance of preceding products.